Email support
Write to [email protected].
Please include the version of macOS the Mac is running, the version of Margin from the About window, and what was happening when the trouble started. If a particular document renders wrong, attaching that .md file turns a slow back-and-forth into a fast fix.
Where files live
Margin reads the documents it is pointed at and keeps them where they already are. It never moves, rewrites, or copies a file. Nothing needs to be recovered from the app if it is removed, because the notes stay exactly where they were.
Opening a note whose images sit in a sibling folder asks once for access to that folder. That grant is remembered, and it can be reviewed or withdrawn in Margin’s Settings.
More about the app
The product page for the Markdown reader for Mac covers what the app does and what it costs. Two sections there answer most of what arrives in this inbox: reading an Obsidian vault without opening Obsidian, and previewing a .md file in Quick Look by pressing Space in Finder. The questions at the foot of that page cover editing, PDF export and working offline; the privacy policy and the terms cover how files are handled.
Trial and purchase
Margin is a free download with a seven-day trial,Margin will be a free download with a seven-day trial, and $9.99 once to keep it — a single in-app purchase, not a subscription. Trials, purchases, restores and refunds are handled by Apple through the Mac App Store, so a receipt or a refund request goes through the App Store rather than through this inbox. A purchase made on one Mac restores on your others through the same Apple Account.
Margin reads the files you open and nothing else. It has no account, keeps no analytics, and sends no part of a document anywhere; the App Store handles the trial and the unlock.